Shipping policy

Shipping Charges & Methods

We offer flexible payment and shipping options to suit your needs:

  • Prepaid Orders: Enjoy Free Shipping on all prepaid orders above ₹499.

  • Cash on Delivery (COD): COD is available for all orders.

  • COD Fees: A standard charge of ₹100 applies to COD packages weighing under 1KG.

  • Variable Rates: COD charges may vary depending on the package size, total weight, and your specific delivery location.

Delivery Timeline

We work hard to get your favorite ethnic wear to you as quickly as possible:

  • Processing & Transit: Most orders are delivered within 5–6 working days.

  • Tracking: Once your order is dispatched, you can contact us at kurtiwalanagpur.com@gmail.com for any questions regarding your shipment status.

Self-Return & Exchange Information

Please note our specific timelines for handling items after they have been delivered:

  • 7-Day Window: Any request for a return or exchange must be initiated within 7 days of receiving your item.

  • Customer Responsibility: Both returns and exchanges are handled as "Self-Return" or "Self-Exchange," meaning the customer is responsible for shipping the item back to us.

  • Condition Requirement: To be eligible, the item must be in its original, unworn condition with all tags and packaging intact.

Contact Us

For any shipping-related inquiries, please reach out to our team:

  • Email: kurtiwalanagpur.com@gmail.com

  • Phone: 8999461772